Read Online ITIL® Guide to Software and IT Asset Management - Second Edition PDF
This guide can help organizations achieve major benefits in risk management, cost reduction, enhanced security and improved service delivery. It will facilitate the integration of SAM/ITAM with service management and information security management while linking to organizational objectives. To do this, the guide gives structured and clear explanations of complex topics, with frequent real-life examples, key messages, and checklists.Key benefit updatesOrganizations will benefit from costs savings, risk management, licence compliance, and enhanced security, thereby improving the value delivered to customersCost-saving opportunities outlinedMetrics for SAM and ITAM includedUpdated standards and completely rewritten from the first editionNumerous real-life examples, key messages and checklists highlighted throughout the textAligned to all recent best practice guidanceAppendices with practical guidanceReferences to ITIL PractitionerEmphasizes sustainability for a SAM/ITAM programme
